The problem
Documentation is usually written at the end of a project, under time pressure, and is out of date the week after go-live. Operations then works from memory and screenshots.
Our approach
We set a documentation standard at the start, write the HLD and LLD alongside the design, and hand over as-built documents, runbooks and MOPs that match the network as it actually runs.
Typical deliverables
- HLD, LLD and as-built documents
- Runbooks and MOPs
- Cut-over and test plans
- Documentation standards and templates
Case study · Energy
Firewall migration for an energy grid operator
A grid operator replaced its firewall platform and came out with a smaller, explainable rule base instead of a copy of the old one.
Read the case → Learn the subjectFree HLD/LLD template pack
The structure we use for HLD and LLD documents, free to download.
Go there →Next step
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